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What we do

St Mungo's has been working for over 50 years to get people off the streets for good.

We believe that rough sleeping can be ended in this country and that policies can be put in place to end all kinds of homelessness for good.

24,935

people were helped by St Mungo's between 2021 and 2022

3,069

were estimated to be sleeping rough on a single night in autumn 2022

2,888

people were provided with housing and support on any given night by
St Mungo's
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Our frontline workers are saving lives, one night at a time

Outreach

St Mungo’s outreach teams go out each night to meet people who are homeless and to help them off the streets. We are one of the largest providers of outreach services in the country.

Safe place to sleep

Each night we offer a bed and support to almost 3,000 people across the South and South West. We operate a range of accommodation services to help people at every stage of their recovery from homelessness.

Building a future

We have Recovery Colleges across the South and South West of England. We offer a range of skills and employment services to help people thrive after homelessness.

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Our work with dogs

A pet can often feel like the only companion for someone sleeping on the streets. They provide solace and comfort during what can be an extremely difficult time. Forced to choose between shelter and their pet, many risk sleeping rough in dangerous conditions rather than being separated.

But here at St Mungo's we recognise the powerful emotional support a pet can provide. That's why we are one of the only charities to accept pets in our hostels.

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Lisa and Marnie's story

Staying in a pet friendly hostel really helps Lisa. Her mum’s dog, Marnie keeps her company and helps her stay motivated.

"I'm 38 now, and I’ve stayed in lots of hostels over the years, but this is the best hostel I’ve ever been in. The minute I walked through those doors, it’s like a proper community. You can come down for breakfast, they do a wellbeing group, and the Recovery College is just across the street. They do arts and crafts and cookery groups. The managers are so friendly, and the staff will help you any way they can.

"It’s really nice to be able to have Marnie, my mum’s dog here too. When I’m on my own I just want to stay in bed. But when I’ve got Marnie with me, I’m up at nine o clock. She’ll go out for a wee, have her breakfast, then we get ready and go over to the park. I couldn’t stay in all day with her, it wouldn’t be fair.

"But a lot of hostels won’t allow dogs in. I think, as long as the person is looking after their dog, and feeding it and not neglecting it, what’s the problem? It definitely helps my mental health to have Marnie here now."

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Nicky and Foxy's story

"I was made homeless during the pandemic. I was caring for a lady, and the job came with a flat, because she needed 24 hour care. But when she passed away, I lost both my flat and the job. Suddenly, I had nowhere to go through no fault of my own.

"I also had Foxy, who had been the lady’s dog. None of the accommodation I was offered accepted pets, but I didn’t want to be without him – it would be like losing a family member.

"Eventually, I was evicted, and the council placed me with St Mungo’s. At first I had a room at one of the hostels, but now I’m in my own self-contained flat, which is part of St Mungo’s supported accommodation.

"It means a lot to be able to live here with Foxy. We’ll get up in the morning, and go for a walk in the park. Then we come back and have breakfast, and he sort of snoozes all day while I'm cleaning or whatever. Then we go for our afternoon walk. It’s a good routine, and it’s nice to meet other dog owners.

"When I first arrived, I didn't know what was going to happen. Or how long I’d even be here. But now I feel much more positive. My case worker is helping me to apply for housing and I’m hoping to get a flat of my own. Don't get me wrong, this place is lovely. I'd be happy here for a good long while, but obviously it's meant to be temporary. Because there’s lots more people who need support too.”